Are you looking for a new challenge?
Credas has only been able to become a multi-award winning, leading provider of identity verification and compliance software, because of the excellent team we’ve built to achieve it.
We’re now looking to build on our a successful two years, and find the most innovative minds to join us and drive forward our mission to fundamentally transform and revolutionise the way businesses manage their compliance and due diligence processes.
We need people who will live and breathe our values, bringing positive energy and determination to everything they do at Credas.
Across development, product, sales, marketing, customer success and support teams, we have some unique opportunities to catapult your career forward.
Current Vacancies
Customer Account Manager
The Role:
At Credas, our relationship with our clients is central to all that we do. We facilitate that process through the use of high-quality customer account management techniques and processes.
The Customer Account Manager role is a critical interface point between our customers and the internal departments within the business. This is an advantageous and flexible role, and often long and lasting relationships are formed between our Customer Account Managers and their allocated customers.
- Develop and nature relationships with an allocated customer base
- Obtain customer feedback and input to our dedicated Customer Engagement process
- Inform customer base of updates, developments and new features to the Credas solution
- Identify commercial opportunities within your customer base
- Manage incoming enquiries
- Liaise with the Marketing department on outbound marketing campaigns
- Contribute to the product development process
- Produce monthly Account Management Report
- Contribute to customer outreach projects and events
Essential skills:
- Ability to build relationships either remotely or face to face
- Outstanding communication and written skills
- Highly organised and self motivated
- Ability to work alone and as part of a team
Nice to have:
- Previous Account Management experience
- Background in a regulated sector
The package:
- Flexible home/remote/office working
- Free gym and parking
- Private healthcare
- 20 holidays (plus bank holidays)
- £25,000 – £30,000 p/a depending on experience
To apply, please send your CV and a covering letter to careers@credas.co.uk